For Providers

Timely Payments

At Sky Plan Management, we understand the importance of cash flow to your business. We work closely with our plan managed participants to ensure they are on top of their NDIA plan budget through monthly statements, our participant portal and regular phone contact with participants and their key workers.

In most cases we process invoices within 2 business days.

Important Information About Invoicing

Your invoices should include the following:
  • Your business name and ABN
  • Your contact details
  • Your bank details
  • Participant’s full name
  • Invoice number. Please ensure you use a unique invoice number each time you submit an invoice
  • Date of invoice
  • Date service(s) were provided
  • A description of services provided
  • NDIS service item code (if known)
  • Number of hours provided
  • Hourly rate charged
  • Total
  • If you charge GST, you must ensure the total hourly rate including GST does not go over the allowable NDIS rate

Download our free Invoice Template

Billing for Services Provided

You can only submit an invoice for services that have already been provided. We cannot process invoices for services planned for future dates.
Please ensure you invoice us regularly (monthly at a minimum). Regular invoicing ensures we can keep on top of a participant’s plan budget.

NDIS Price Rates

We can only pay up to the hourly rate as set out in NDIA Price Guidelines. Please click on this link to the price guide for more information.

Scroll to Top